Shipping & Delivery

We aim to deliver your order as quickly and accurately as possible. In this document, you will find all information about our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.

Delivery Time
The average shipping time is 3 to 7 business days depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin
All orders are shipped directly from our supplier in China. Customs fees may apply depending on the destination country.

Shipping Costs
Shipping costs are shown at checkout. These depend on the weight, destination and selected shipping method.

Responsibility During Shipping

• If tracking information shows the package has been delivered, responsibility lies with the customer

• Please check your address carefully; address errors must be reported within 24 hours after placing the order

For any questions regarding shipping, you may contact us at: info@laurelle-newyork.com